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Member Services Contact Phone Numbers

If you need information about your benefits, you will obtain the best service possible by contacting Member Services at the telephone number on your health care ID card.

If you do not have access to your ID card and would like the telephone number to your plan, please choose from the following options:

You may also contact Member Services electronically.

People who are deaf, hard of hearing or have a speech disability

By utilizing the numbers below you will be able to contact CareFirst BlueCross BlueShield's Member Services representatives. Please have your Member ID number ready.

Regional Area
Maryland 711
DC TTY (202) 479-3546 or 711

Medical Plans:

Toll Free Number
Local Number
BluePreferred (800) 321-3497
CareFirst BlueChoice HMO (866) 520-6099
CareFirst BlueChoice Opt-Out Open Access (866) 520-6099
CareFirst BlueChoice Opt-Out Plus (866) 520-6099
Comprehensive Major Medical (Maryland) (800) 626-0173 (410) 581-3660
Comprehensive Major Medical (National Capital Area) (800) 321-3497
Federal Employee Program HMO (866) 520-6099
Maryland Point of Service (POS) (800) 321-3497 (410) 581-3660
Preferred Provider Network (PPN/PPO) (800) 626-0173 (410) 581-3660
Traditional Indemnity (National Capital Area) (800) 321-3497 (202) 484-9100

Dental Plans:

Toll Free Number
Local Number
CareFirst BlueChoice Discount Dental Program
(Administered through The Dental Network)
(888) 833-8464
Dental HMO
(Administered through The Dental Network)
(888) 833-8464
Individual Select Preferred Dental (888) 833-8464
Preferred Dental (PPO) (866) 891-2802
Traditional Dental (866) 891-2802

Vision Plans:

Toll Free Number
Local Number
(Administered through Davis Vision)
(800) 783-5602