Health coaching is a voluntary and confidential phone-based support program where a personal coach helps identify your needs and then works with you to improve your health. Whether you are living with a challenging health situation or looking for help to meet a goal—such as eating healthier or quitting tobacco—coaching provides you with support to help you reach your healthy best.
CareFirst has two trusted partners who provide our members with health and wellness services including telephonic coaching:
- Healthways - 800-783-4582
- HealthFitness - 866-454-5375
You may receive a call inviting you to participate in health coaching. The coaching program is voluntary, and you will be able to opt out should you wish to do so. As protection of your privacy is critical, during every call, you will be asked to verify your:
- First name
- Last name
- Full mailing address
- Date of birth
Your personal information is kept strictly confidential in accordance with federal and state privacy laws.
Health coaching is offered as part of your benefits package with CareFirst. We encourage you to take an active role in your health and participate in these wellness programs and services to help improve your overall well-being.