Regional Customer Service Centers

In a continuing effort to provide a safe work environment for our associates, we will no longer allow walk-in support for customers at any of our office locations. This includes our district offices. This will be effective Monday, March 16.

CareFirst Private Exchange

CareFirst offers six local offices conveniently located throughout Maryland. Here you can talk to a friendly, knowledgeable insurance professional who can answer your questions or discuss your health plan needs.

At our regional offices, we can provide service and support with:

  • Applying for a plan
  • Explaining benefits
  • Answering claim questions
  • Locating providers
  • Making monthly premium payments
  • Assisting in the use of My Account

Stop by your local office Monday through Friday, 8:30 a.m. to 4:30 p.m. We're here to help!