Behavioral Health & Addiction
Behavioral health is how your mental health plays out in your daily life. At CareFirst BlueCross BlueShield (CareFirst), we’re with you every step of the way—whether you’re living with a mental health diagnosis, struggling with substance use disorder or just having a bad day.
Taking the first step to address your mental health can be difficult. If you’re seeking care for yourself or for someone in your household, it’s important to understand what is available to you as a CareFirst member. Remember: We’re with you every step of the way.
CareFirst Support Line
Not sure where to start? Contact us for mental health and substance use support at 800-245-7013 and let our team of specialty-trained, licensed clinicians help connect you with the best care for your individual situation. We’re available 24 hours a day, seven days a week.
Paths to Care
Call CareFirst Directly 800-245-7013
- Help triage and troubleshoot your individual needs
- Identify the level of care and type of provider you may need, including substance use treatment
- Find in-network behavioral health appointments in your area and help you book them
- Connect you to crisis care
- Point you to complementary wellness solutions that suit your personal situation
Find & Schedule Appointments
Schedule an appointment online through CloseKnit*
Locate a provider near you by using our Provider Directory
FEP members can visit fepblue.org for assistance.
Individual benefits vary. Members should log in to their carefirst.com account to see which programs are available through their health plan.
*CloseKnit is a registered Trademark owned by, and is the trade name of, Atlas Health, LLC. Atlas Health, LLC d/b/a CloseKnit does not provide BlueCross Blue Shield products or services and is providing in-person and telehealth services to CareFirst members. Atlas Health, LLC is a corporate affiliate within the CareFirst, Inc. corporate umbrella of companies.
