Virtual Connect and Virtual Connect Plus

We’ve made it easier than ever for members to get the care they need, when – and how – they need it. Our Virtual Connect and Virtual Connect Plus benefits provide flexibility and $0 copays for primary care and behavioral health visits with select virtual and in-person providers, including CloseKnit.

Don’t worry – you’ll still have access to CareFirst’s full provider network for these services; however, standard cost share will apply.

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closeknit logoIf your plan has Virtual Connect, you have access to $0 virtual care through CloseKnit, including primary care, on-demand sick/urgent and behavioral health appointments. CloseKnit is available nationally.*

What is CloseKnit?

CloseKnit is a virtual-first primary care practice in the CareFirst network. It provides access to complete patient care with immediate availability for appointments. Members ages 18 and older can access virtual care 24/7/365 from all 50 states and Washington, D.C., and chat with a provider through desktop or mobile device.

Learn more about CloseKnit.

Plans with Virtual Connect Plus not only offer $0 virtual primary care, on-demand sick/urgent and behavioral health care through CloseKnit, but also in-person primary care (well and sick visits) at select in-person providers.*

In-person providers include Comprehensive Primary Care (multiple locations in D.C. and surrounding regions in Maryland and Northern Virgina) and CloseKnit’s in-person practice at the CareFirst Engagement Center in Baltimore.

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Does my plan include Virtual Connect Plus?  Search Now.

 

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* Grandfathered fully insured plans are excluded from Virtual Connect and Virtual Connect Plus. Members with an HSA-qualified plan will pay $0 for non-preventive care after meeting the deductible. Once the member has met their deductible, they will pay $0 for eligible services.

Comprehensive Primary Care does not provide Blue Cross Blue Shield products or services and is providing in person and telehealth services to CareFirst members. Comprehensive Primary Care, LLC is a corporate affiliate within the CareFirst, Inc. corporate umbrella of companies.