Options for Care

Need care? Get familiar with your options. That will help you choose the most appropriate and cost-effective medical care. The chart below shows how costs may vary depending on where you choose to go (or call).

Your Care Options
Your Care OptionsCostNeeds or SymptomsAvailable 24/7RxVirtual CareIn-Person Care
CloseKnit Virtual Primary Care
24/7/365 virtual care for over 100 conditions through an easy-to-use app

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18+ only
  • Cough, cold and flu
  • Urgent care needs
  • Illness while traveling
  • Therapy
  • Medication questions
  • Insurance or coverage questions
  • In-the-moment consultation
yes icon yes icon yes icon yes icon
24-Hour Nurse Advice Line
Call 800-535-9700 for general questions about health issues or where to go for care
  • Cough, cold and flu
  • Rashes
  • Medication questions
yes icon no icon yes icon no icon
PCP Visit
Discuss diagnosis treatment of illness, chronic conditions, routine check-ups.

Search for a Provider
  • Routine physical
  • Diabetic care
  • Cough, cold, flu, allergies
  • Bronchitis
no icon yes icon yes icon

* check with your doctor
yes icon
Video Visit
See a doctor 24/7 without an appointment.

Learn More
  • Cough, cold, flu
  • Pink eye
  • Ear pain
no icon yes icon yes icon no icon
Convenience Care
(e.g., CVS MinuteClinic or Walgreens Healthcare Clinic)
Health screenings, vaccinations, minor illness or injury
  • Cough and cold
  • Pink eye
  • Ear pain
  • Flu shot
no icon yes icon no icon yes icon
Urgent Care
(e.g., Patient First or ExpressCare)
Non-life-threatening illness or injury requiring immediate care
  • Sprains
  • Cut requiring stitches
  • Minor burns
  • Sore throat
no icon yes icon no icon yes icon
Emergency Room
Life-threatening illness or injury
  • Chest pain
  • Difficulty breathing
  • Uncontrolled bleeding
  • Major burns
yes icon yes icon no icon yes icon

Keep in mind, you're likely to pay more for care in a hospital. Consider using non-hospital facilities like convenience care or urgent care centers.

Remember, it's your health, your money, your decision.

Need more information? View FAQs

NOTE: The information provided is meant to be helpful when you are seeking care. It is not intended as medical advice. Only a medical provider can offer medical advice. The choice of provider or place to seek medical treatment belongs entirely to you.