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Individual Plans Contact Phone Numbers

People who are deaf, hard of hearing or have a speech disability

By utilizing the numbers below you will be able to contact CareFirst BlueCross BlueShield's Member Services representatives. Please have your Member ID number ready.

Regional Area
Maryland 711
DC TTY (202) 479-3546 or 711


CareFirst BlueCross BlueShield Individual Plans/Coverage Member Services Telephone Numbers

Please choose the appropriate telephone number from the list of individual health plans. Individual plans are not paid through an employer. Click here if you are a member of a large employer group. Click here if you do not have individual coverage and are not part of a large employer group.

Toll Free Number
Local Number
BluePreferred   (202) 484-9100
CareFirst BlueChoice
(866) 520-6099  
Catastrophic Coverage (Maryland) (800) 338-2228 (410) 581-3404
Catastrophic Coverage (National Capital Area)   (202) 484-9100
Comprehensive Major Medical (National Capital Area)   (202) 484-9100
Maryland (over age 65) (800) 843-4280 (410) 581-3411
Maryland (under age 65) (800) 458-1981 (410) 581-3414
Open Enrollment (National Capital Area) (800) 321-3497 (202) 484-9100
Traditonal Indemnity (National Capital Area)   (202) 484-9100

Toll Free Number
Local Number
Dental HMO (888) 833-8464  
Individual Select Preferred Dental   (888) 833-8464