Protecting Our Members

helpdesk woman looking at computerHealthcare is personal, and CareFirst recognizes the importance of safeguarding it, so our members can focus on what is most important to them: their health.

If you suspect something suspicious—for example, you receive an email or phone call claiming to be from CareFirst or something seems inconsistent with your typical experience accessing portals or sites you regularly visit signaling a possible security flaw—you can report it by completing the form below.

For tips on how to protect your cyber footprint, check out our “Cybersecurity Roadmap: Tips at Every Turn” article.

Please complete the form below and hit Submit to report any suspicious activity. If you’d like to speak to someone immediately, please call Technical Support at 877-526-8390.

Report a Cybersecurity Incident

The form below should be only used to report suspected cybersecurity incidents. For questions regarding any personal health information, benefits, claims, etc., please visit our contact us page.