Options for Care

Being familiar with your options will help you locate the most appropriate and cost-effective medical care. Keep in mind you will almost always pay more for services received in a hospital setting (like the emergency room), so consider using high-quality and convenient non-hospital facilities including convenience care centers (such as CVS MinuteClinic or Walgreens Healthcare Clinic) or urgent care centers (including Patient First or ExpressCare).

The chart below shows how costs may vary for a sample health plan depending on where you choose to get care.

Remember, it's your health, your money, your decision.

Your Care Options
Your Care OptionsCostNeeds or SymptomsAvailable 24/7Prescriptions
CloseKnit Virtual Primary Care
24/7/365 virtual care for over 100 conditions through an easy-to-use app

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18+ only
  • Cough, cold and flu
  • Urgent care needs
  • Illness while traveling
  • Therapy
  • Medication questions
  • Insurance or coverage questions
  • In-the-moment consultation
yes icon yes icon
24-Hour Nurse Advice Line
Call 800-535-9700 for general questions about health issues or where to go for care
  • Cough, cold and flu
  • Rashes
  • Medication questions
yes icon no icon
PCP Visit
Discuss diagnosis treatment of illness, chronic conditions, routine check-ups.
  • Routine physical
  • Diabetic care
  • Cough, cold, flu, allergies
  • Bronchitis
no icon yes icon
Video Visit
See a doctor 24/7 without an appointment!

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  • Cough, cold and flu
  • Pink eye
  • Ear pain
yes icon yes icon
Convenience Care
(e.g., CVS MinuteClinic or Walgreens Healthcare Clinic)
Health screenings, vaccinations, minor illness or injury
  • Cough and cold
  • Pink eye
  • Ear pain
  • Flu shot
no icon yes icon
Urgent Care
(e.g., Patient First or ExpressCare)
Non-life-threatening illness or injury requiring immediate care
  • Sprains
  • Cut requiring stitches
  • Minor burns
  • Sore throat
no icon yes icon
Emergency Room
Life-threatening illness or injury
  • Chest pain
  • Difficulty breathing
  • Uncontrolled bleeding
  • Major burns
yes icon yes icon

NOTE: The information provided is meant to be helpful when you are seeking care. It is not intended as medical advice. Only a medical provider can offer medical advice. The choice of provider or place to seek medical treatment belongs entirely to you.