Options for Care

Need care? Get familiar with your options. That will help you choose the most appropriate and cost-effective medical care. The chart below shows how costs may vary depending on where you choose to go (or call).

Your Care Options
Your Care Options Cost Needs or Symptoms Available 24/7 Rx Virtual Care In-Person Care
CloseKnit Virtual Care
24/7 primary and urgent care for more than 100 conditions - online or through an easy-to-use app

Schedule Same-Day Urgent Care Appointment


Schedule Behavioral Health Appointment


Schedule Primary Care Appointment
$
  • Annual check-up
  • Cough, cold and flu
  • Urgent care needs
  • Illness while traveling
  • Behavioral Health Therapy
  • Medication questions
  • Insurance or coverage questions
  • In-the-moment consultation
yes icon yes icon yes icon no icon
24-Hour Nurse Advice Line
Call 800-535-9700 for general questions about health issues or where to go for care
$0
  • Cough, cold and flu
  • Rashes
  • Medication questions
yes icon no icon yes icon no icon
PCP Visit
Discuss diagnosis treatment of illness, chronic conditions, routine check-ups.

Search for a Provider
$
  • Routine physical
  • Diabetic care
  • Cough, cold, flu, allergies
  • Bronchitis
no icon yes icon Verify availability with your provider. yes icon
Convenience Care
(e.g., Retail clinics such as CVS MinuteClinic)
Health screenings, vaccinations, minor illness or injury
$$
  • Cough and cold
  • Pink eye
  • Ear pain
  • Flu shot
no icon yes icon no icon yes icon
Urgent Care
(e.g., Patient First or ExpressCare)
Non-life-threatening illness or injury requiring immediate care
$$$
  • Sprains
  • Cut requiring stitches
  • Minor burns
  • Sore throat
no icon yes icon no icon yes icon
Emergency Room
Life-threatening illness or injury
$$$$$
  • Chest pain
  • Difficulty breathing
  • Uncontrolled bleeding
  • Major burns
yes icon yes icon no icon yes icon

Keep in mind, you're likely to pay more for care in a hospital. Consider using non-hospital facilities like convenience care or urgent care centers.

Remember, it's your health, your money, your decision.

Need more information? View FAQs


NOTE: The information provided is meant to be helpful when you are seeking care. It is not intended as medical advice. Only a medical provider can offer medical advice. The choice of provider or place to seek medical treatment belongs entirely to you.