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Questions

If you have additional questions about how CareFirst protects your personal, financial and medical information, please call the CareFirst Privacy Office at 1-800-853-9236 or send an e-mail to the privacy office.

Mental Health Parity Notice

Effective October 1, 2013, Maryland law requires health insurance carriers to provide specified information about mental health and substance use benefits to their members enrolled in Maryland individual plans or Maryland fully insured groups.

Members can view their mental health and substance use benefits by logging in to My Account.  If you have not registered, please follow the steps indicated.

Once you have logged in, select “Manage My Plan” tab at the top of the page and then select “See What’s Covered”. The benefits shown reflect current benefits only.

Legal Requirements for Mental Health and Substance Abuse Benefits in Maryland

Individual Benefit Plans

Federal Mental Health Parity Law does not cover individual health plan benefits. These plans are governed by Maryland Health and Substance Abuse law.  Outpatient benefits are subject to copay or coinsurance depending on the plan selected. All Maryland individual health benefit plans are compliant with Maryland law. 


Fully-Insured Group Health Benefit Plans with 51 or More Employees

Maryland fully-insured group health benefit plans with 51 or more employees need to comply with Federal Mental Health Parity Law. The federal law prohibits group health plans with 51 or more employees that provide mental health benefits from establishing more restrictive financial requirements (e.g., deductibles, coinsurance, copayments, out-of-pocket maximums) or treatment limitations (day/visit limits) for mental health or substance abuse disorder services than those established for medical and surgical benefits. The benefits of all CareFirst Maryland fully-insured group health plans with 51 or more employees are compliant with the federal law


Fully-Insured Group Health Benefit Plans with Less Than 51 Employees

The Federal Mental Health Parity Act does not cover Maryland group health plan benefits with less than 51 employees. These plans are governed by Maryland Health and Substance Abuse laws. Outpatient benefits are subject to copay or coinsurance depending on the plan selected. The benefits of all CareFirst Maryland fully-insured group health plans with less than 51 employees are compliant with Maryland law.

If you require additional information about mental health and substance use benefits, please contact the Maryland Insurance Administration (MIA) online at http://www.mdinsurance.state.md.us/sa/jsp/Mia.jsp. or call 410-468-2000. If you wish to write the MIA, the address is 200 St. Paul Place, Suite 2700, Baltimore, Maryland 21202.

Note: You may authorize your insurer in writing to share your health information with a third party such as a family member, employer, lawyer, broker or unrelated party by completing and submitting an authorization form. CareFirst will provide an Authorization Form for Information Release by standard mail within 10 business days after a request for the form is received.